Many items are made to order for your project. If you have an item that you decide that you do not like, you must contact SBI Contracting Inc. to inquire if said item is returnable. Items, such as, Toilet Partitions, Visual Display, Lockers, Wall Protection, and are not limited to, are non returnable items due to the nature of the purchase. These items are manufactured to your color specifications and sizes. Please make certain at the time of your order, the product you are purchasing matches your specifications.
In the event you do return a returnable product, you may be charged up to a 25% restocking fee. You will not be credited with any shipping charges. Please contact SBI Contracting Inc. for a RA number (Return Authorization). If you do not have this number on your return it will not be credited. You must also ship the products back to SBI Contracting Inc. at your cost. The shipping address is 11760 W. Executive Drive Ste 140, Boise Idaho 83713. Please make certain you ship your product back in a manner in which you can track the product. You are responsible for making sure the product is delivered back to SBI Contracting Inc. to receive credit.
If you have any questions regarding our Return Policy please do not hesitate to contact SBI Contracting Inc., at 208-376-5200. We are available Monday-Friday from 7:00 a.m. to 5:00 p.m. MST. SBI Contracting Inc. thanks you for your business.